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The Poggio Rubino Estate guaranties that the products shipped are those indicated on the web site. On arrival the client should inspect the goods immediately. Should any items appear to be in error (vintage or product different than that requested) or should any items appear damaged in any way, the client is required to communicate said discrepancies within 24 hours of delivery in order to facilitate replacement within 30 days. At the time of delivery, should the parcel(s) appear visibly damaged or if the number of parcels does not correspond with the order, the client is advised not to accept delivery or to indicate on the shipping documents that the goods were “accepted subject to further inspection”.
In order to benefit from the rights mentioned above, the buyer must send a letter by registered mail with return receipt, which will communicate with the wish to avail themselves of warranty / repair. Therefore, you must follow the instructions communicated to him by Poggio Rubino SAS The replacement / repair of the product will be done as quickly as possible, but also because of the available technical and warehouse.
Agricola POGGIO RUBINO
Loc. La Sorgente, 62
Strada prov. di Castiglion del Bosco - Montalcino, Siena - Italia
REA 132582 – P.I. 01251580526
Telefono: 347 7530006 Edward, 348 3389287 Alessandra
Fax: 0577 890303
Email: poggiorubino@alice.it ; info@poggiorubino.it
FOR ANY INFORMATION AND ELUCIDATION AND FOR RESOLVE ANY PROBLEM REGARDING YOUR ORDER WE INVITE YOU TO CONTACT US BY TELEPHONE OR MAIL AND WE'LL APPRECIATE ADVISES FOR IMPROVE OUR SERVICE!
Poggio Rubino s.s.